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This page sets out the terms under which bear jili operates for accounts in supported Philippines regions, what rules apply to your use of the platform, and how to exercise your rights. Availability depends on local law and eligible regions — review the sections below before you open an account.
Using bear jili means accepting the conditions on this page. These terms govern account creation, session activity, transactions processed through GCash, GrabPay, and PESONet, and any content you access on the platform. We update policy language when legal or operational requirements change — the version shown here is the version currently in effect. If you continue to use the account after a material change has been posted, that constitutes acknowledgment of the revised terms. Where a conflict exists between a section of this page and a more specific policy document linked from your account dashboard, the more specific document takes precedence for that topic. Our policy applies only where local law in the Philippines permits access; it does not extend a right of access to regions where the service is restricted. Any account activity involving wallet transfers through GCash, GrabPay, or PESONet is also subject to the conditions set by those payment providers, which bear jili does not control. If you have a question about a specific clause, use the contact route in the Support section below rather than acting on an assumption — we will give you a direct written answer.
GCash wallet transactions are subject to GCash's own terms alongside ours.
GrabPay payments follow GrabPay's provider conditions for every transfer.
PESONet transfers operate under Bangko Sentral ng Pilipinas clearing rules.
Not every aspect of your experience with bear jili is governed by a single document. This section clarifies which areas this policy covers directly and where separate terms or third-party conditions apply. Knowing the boundary helps you raise a query with the right channel.
Login, account registration, session controls and account closure fall entirely within this policy. The steps and limits shown in your account dashboard are the operative reference for these activities.
Deposits and withdrawals processed through GCash, GrabPay, or PESONet are governed jointly — our policy covers the instruction we send; the payment provider's own conditions govern the transfer on their side.
Game titles, promotional material and page content published on bear jili fall under this policy. We are responsible for what we publish; we do not accept liability for content on external sites linked from our pages.
Studio content from Microgaming, Joker, JDB, PG Soft, and Pragmatic Play is supplied under separate licensing arrangements. Our policy does not override the technical or content terms of those providers.
Your rights under this policy are exercised through concrete account steps, not through abstract requests. To review your transaction history, log in and navigate to the wallet section — every deposit and withdrawal instruction is recorded there with a timestamp. If your account details are incorrect, the profile section of the dashboard shows the fields you can edit directly; for fields that require identity verification to change, submit a request through the support channel and we will confirm the correction in writing. Questions about how a specific policy clause applies to your account are answered by our support team, not by automated scripts — send a written question and expect a written reply. If you want to close your account, the option is available in account settings; we will confirm closure and the status of any pending wallet balance before the account is deactivated.
Transaction history and session logs are visible after login in the wallet and activity sections of your account dashboard.
Profile fields that do not require identity verification can be edited directly. Fields tied to wallet verification require a support request with confirmation in writing.
Submit a written query through the support contact route. We respond in writing so you have a clear record of the answer and the policy basis for it.
Account closure is available in account settings. We confirm deactivation and the status of any remaining wallet balance before the account is closed.
Policy queries, correction requests, and account closure instructions are handled through dedicated support routes. Each path below routes to a team member who can give you a written answer — not a scripted response. For wallet-specific questions involving GCash, GrabPay, or PESONet, note the scope boundary in the section above so your query goes to the right place.
Use the chat icon on any page while logged in. State that your query is policy-related so it is routed to the correct team member rather than general account support.
Send policy questions and correction requests by email. Include your registered account identifier and a clear description of the clause or account detail in question so we can respond precisely.
Session controls, wallet records, and account settings are all visible inside the dashboard after login. Many policy-related steps — including closure requests — start here before support is needed.
We hold account data only for as long as it is needed to operate your account, meet any legal retention obligation that applies in the Philippines, or resolve a dispute. Session data and cookie preferences are managed through the consent notice shown on your first visit; you can review or adjust these settings through your browser at any time. Account security measures include encrypted credential storage and session-level controls that you manage from the dashboard. If you believe your account has been accessed without your knowledge, contact support immediately using the written channel so we have a record of the report.
Account and transaction records are kept for the period required by applicable Philippines law or our operational obligation, whichever is longer. You can request a summary of what we hold through the email support route.
We use functional and analytics cookies. The consent notice on first visit lets you set your preference; adjusting browser cookie settings also controls what is stored on your device.
Credentials are stored encrypted. Session controls in your dashboard let you review active sessions and log out remotely. Report unauthorised access in writing through our support email so it is tracked.
To request a change to how your data is handled, or to dispute how a policy clause has been applied to your account, send a written request to the email support route — we will respond with a written determination.
These are the questions we receive most often about policy, user rights, and account terms on bear jili. If your question is not covered here, use the written support route for a direct answer.
Access and the policy that governs it depend on whether your location is an eligible region under local law. Where local law permits access, this policy applies in full. If you are unsure about eligibility, check the account registration step — it shows whether your region is supported.
Log in and go to the wallet and activity sections for transaction and session records. For a broader summary of account data we hold, send a written request through the email support route and we will respond with a clear list within a reasonable period.
Wallet-linked details require identity verification before we can change them. Submit a correction request through email support with your account identifier and the detail you want to change. We will confirm the update in writing once verification is complete.
When you initiate closure through account settings, we confirm the status of any remaining balance before deactivation proceeds. Any outstanding balance is handled in line with the wallet terms applicable to your payment method — GCash, GrabPay, or PESONet — at the time of closure.
We post the updated version on this page with no prior notice obligation unless a specific legal requirement applies. If you continue using the account after a material change is posted, that counts as acknowledgment. We recommend checking this page if you have not reviewed it recently.
Site content published on bear jili falls within this policy. Game content from studios including PG Soft and Pragmatic Play is supplied under separate provider arrangements; their technical and content terms sit alongside ours, not under them. Our policy does not override those arrangements.